05/08/2026
Data published by Salesforce on 28 July 2026 shows the number of people starting their shopping journey through an AI conversation rose 200% year on year. Traffic from AI conversations to commerce websites grew between 150% and 428% across the quarters measured. Conversely, the share of consumers discovering products through traditional search engines fell 15% between August 2025 and May 2026.
10/05/2026
For years, businesses grew by a familiar formula: hire more people, expand the operations team and invest in more management software. Headcount almost always scaled in proportion to revenue.
