1. Purpose and scope of data collection
T3SKY is committed to respecting and protecting the privacy of customers who visit our website or use our services.
When you contact us for advice, sign up for a service or submit an enquiry through the website, we may collect information including:
- Full name
- Phone number
- Email address
- Company name
- The content of your enquiry or project request
- Data, documents or attachments the customer chooses to provide
This information is collected to support consultation, service delivery and customer care.
2. How the information is used
Customer information is used for the following purposes:
- Providing advice and responding to enquiries
- Preparing quotes and proposing technology solutions
- Delivering software, website, mobile app, AI chatbot and related services
- Technical support and customer care
- Sending updates, notifications or content relating to our services
- Improving product quality and user experience
T3SKY does not sell, trade or share customer data with third parties for unlawful commercial purposes.
3. How long information is kept
Customer information is retained for as long as it is needed for the purpose it was collected, or until the customer asks for it to be deleted, unless the law requires otherwise.
4. Our security commitment
T3SKY applies appropriate technical and organisational measures to protect customer information against:
- Unauthorised access
- Data leaks
- Alteration or destruction of data
- Cyber attacks and unauthorised exploitation
Customer data is accessible only to the individuals and teams directly involved in operating and delivering the service.
5. Sharing information with third parties
T3SKY may share information in a limited number of necessary cases, such as:
- At the request of a competent state authority
- To support payment, storage or system operation
- To deliver services jointly with a relevant technical partner
In those cases we limit the data to what is strictly necessary and require the parties involved to comply with confidentiality obligations.
6. Cookies and browsing data
The website may use cookies or analytics tools in order to:
- Remember the user experience
- Measure website traffic
- Optimise website performance
- Improve content and interface
Users can turn cookies off in their browser if they prefer not to have this data stored.
7. Your rights over your personal data
Customers have the right to:
- Ask to review the personal information they have provided
- Ask for their data to be corrected or updated
- Ask for their personal information to be deleted or no longer used
- Complain about data being used for the wrong purpose
T3SKY will receive and act on reasonable requests within an appropriate timeframe.
8. Third-party links
This website may contain links to third-party websites or platforms. T3SKY is not responsible for the content or privacy practices of external websites.
We recommend reviewing each platform’s own policy before using it.
9. Changes to this privacy policy
T3SKY may update or adjust this privacy policy to keep it aligned with actual operations or current legal requirements.
The latest version is published directly on the website and takes effect from the moment it appears.
10. Contact information
T3SKY
Address: No. 8 Tran Dang Ninh Street, Dich Vong, Cau Giay, Hanoi
Website: https://t3sky.com
Email: [email protected]
Hotline: 0968.29.28.79
